General Merchandise
Think Paper Store will accept returns for merchandise in its original packaging, condition, and accompanied by the original order number within 20 days of original purchase.
Original packaging means no broken cartons, no open reams, no broken shrink-wrap, no broken straps or bands, and no damaged product.
Sale or clearance merchandise, individual flat paper sheets, including fine paper and 19 x 25 or larger stock, are not returnable. Shipping charges are non-refundable.
Restocking fee of $5.00 will be applied to all returns.
Custom Cut Orders
Custom orders cut to customer specifications are considered final sale.
Return Processing
Return items within 20 days for a refund, less a $5.00 restocking fee. We will process your return promptly upon receipt. Refund will be credited back to the original method of payment.
Please note: It may take one to two billing periods before refunds appear on your credit card statement.
No returns accepted after 20 days of original purchase.
Make A Return
Returns may be brought directly into the store. Just bring in your sales order along with the merchandise and we will take it from there.
Returns may be shipped to Think Paper Store at 140 Park Central Blvd South, Pompano Beach, FL 33064. Package the items you are returning and include your sales order or packing slip with the items you are returning circled. Use your own trackable and insured shipping method. Think Paper Store is not responsible for customer returns that are not received.
If you have any additional questions, please contact us at (954) 660-2217
